Effective Date: October 27, 2026

At Shaz Cleaning LLC ("Shaz Cleaning," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://www.shazcleaning.com, request a quote, book a cleaning service, or communicate with our team.

By using our website, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

When you interact with Shaz Cleaning, we may collect the following information:

• Personal Information: Your full name, email address, phone number, and cleaning service address.
• Service Information: Property size, number of bedrooms and bathrooms, cleaning preferences, requested services, scheduling details, and special instructions.
• Communication Information: Messages, inquiries, and other information you provide when contacting our team.
• Payment Information: Billing and transaction information necessary to process payments. Payments may be handled through secure third-party payment processors.
• Website Usage Information: IP address, browser type, device information, cookies, and website activity, depending on the technologies enabled on our website.

We collect information directly from you and, where applicable, automatically through website technologies.


2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide cleaning service estimates.
• Schedule, confirm, and manage cleaning appointments.
• Communicate important updates regarding your services.
• Process payments and maintain transaction records.
• Provide customer support and address service-related concerns.
• Improve our website, services, and customer experience.
• Send promotional communications where permitted by law and consistent with your preferences.
• Prevent fraud, protect our business, and comply with legal obligations.

We use personal information for legitimate business purposes and do not sell customer contact information to third-party marketing companies.


3. How We Share Information

We may share necessary personal information with trusted third parties who assist us in operating our business, including:

• Service Providers and Cleaning Contractors: To complete scheduled cleaning services and communicate relevant job instructions.
• Website and Business Software Providers: Including Wix, ZenMaid, and integration services used to manage customer inquiries, appointments, and business operations.
• Payment Processors: To securely process customer payments.
• Legal Authorities: When required by applicable law or necessary to protect our rights, customers, or business.

We limit the information shared to what is reasonably necessary for the intended purpose.


4. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Some cookies may be provided by third-party services integrated into our website.

You can manage or disable certain cookies through your browser settings or through available website cookie controls. Disabling cookies may affect certain website features.


5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We encourage customers not to submit sensitive financial information through general contact forms or unsecured communications.


6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal and business requirements.


7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request corrections to inaccurate personal information.
• Request deletion of certain personal information.
• Opt out of promotional emails or text messages.
• Ask questions about how your information is collected or used.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests. Some information may be retained where required or permitted by law.


8. Marketing Communications

If you choose to receive promotional communications from Shaz Cleaning, we may contact you about special offers, cleaning services, and company updates.

You may unsubscribe from marketing emails using the unsubscribe instructions provided or request to stop promotional text messages by replying STOP, where applicable.

Service-related communications, such as appointment confirmations and scheduling updates, may still be sent when necessary to fulfill your requested services.


9. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services for scheduling, payments, or other business functions.

These third parties operate under their own privacy policies and security practices.

Shaz Cleaning is not responsible for the privacy practices of websites or services that we do not control.


10. Children's Privacy

Our website and cleaning services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.


11. Changes to This Privacy Policy

Shaz Cleaning may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy occasionally.


12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Shaz Cleaning LLC
Website: https://www.shazcleaning.com
Email: contact@shazcleaning.com
Phone: (702) 218-2560
Service Area: Las Vegas, Henderson, North Las Vegas, and the surrounding metropolitan area, Nevada.

Last Updated: October 27, 2026